I was excited as heck. I found this amazing Business intelligence poster(to be more precise @m0dernist found it) that I wanted. We are doing a bunch of BI initiatives and it looked like it would be a helpful visual tool for us.
So I went to Microsofts site got the image(what I thought was the image), sent it on to posterburner.com and waited happily for my super cool poster to arrive. My long cardboard cylinder showed up in short order. Hands shaking with geeky anticipation I carefully unfurled my master piece… and boy did it look bad.
Well I was a little irritated and a little nervous because this was my first time dealing with these folks over at posterburner.com and I didn’t know how amazing their support was. I sent an email over saying “Hey what the heck is going on my poster looks bad yadda yadda.”
Their responsive support saw the issue and started looking into why and how it could be fixed. During this time I, the super awesome tech, was feeling pretty good. Obviously they were all over the mistake they had made and they sure as heck were gonna make it right by golly or they would face my wrath and the wrath of my 3 followers. And this is where they decided to earn a forever fan and advocate of posterburner.com.
Ultimately I get a support fellow named Matt who explains very diplomatically that me – super tech brain that I am – had uploaded the thumbnail copy of the poster and not the poster at all. His response deserves to be seen –
“…otherwise the only option I’m afraid is to painstakingly retype and reset every paragraph with the correct text in high resolution. If you have access to the source text we can do this for you but it will not be able to ship in time for the holidays. If none of these options are suitable we can offer a refund for your order. I am sorry we were not able to catch this earlier and save you some time. If you have any ideas we’ll do whatever we can to resolve this for you as fast as possible.”
I couldn’t really believe his response. It actually took me a day to respond because I was in awe of the greatness of it.
I uploaded the wrong file, they created the poster that I actually asked for, it arrives, I am unhappy, I complain and blame them for my mistake, they recognize that it is actually user error(my end users would be tickled I think) and they don’t even bring that up.
What they do mention is – They are willing to retype from scratch the poster if I can find the source – now I aint the brightest but thats gonna take a lot of time a lot more than the paltry amount they charge for their awesome service – they are willing to take the full cost of the error I created and do whatever the heck it takes to make sure I feel satisfied with their service. Well kudos to you posterburner.com and kudos to you Matt Stephenson you make the world awesome. I ended up finding the correct PDF and sending that on and they are getting it back to me asap.
It rocks to do business with companies like this and even though i don’t have a need often if I ever do need to print me a poster, I know where I can go that’ll treat me like the princess I think I am. So check em out. They get it and they will treat you right!
Windows 8 was frustrating for me to learn. As i navigated around I was having such a hard time becuase i was not on a touch monitor. On surface windows 8 is a thing of pure beauty. With out touch it kinda felt like a fish out of water. Then I discovered the power of the right click.
The secret of any OS is quickly getting you to the place you need and windows 8 uses the right click to emulate alot of the touch features.
Above – No right click.
But if you right click on that screen the All apps comes up. Click that to get all your applications.
Below – Right ClickWindows 8 right click – All apps bottom right – on touch you would swipe up from the bottom to have it pop up.
That will take you to this screen.
This is pretty much the money shot for windows 8. You can open, run and do everything you need to from this screen. Right click on any icon and you will see the options for that application in the bottom border bar. The design becomes pretty fluid with a little use. Now that Im used to right clicking Im having better experience. I still forget about the right click from time to time so it will take a little while for it to become second nature.
Windows 8 may take a little while to learn but you didnt always know apple, and you didnt always know how to drive so Im sure with a little time and patience you will be pro at it. I think its important to take a hard look at this OS. Its not perfect but it is truly innovative. It is a ground up approach taking what has become our preferred way to interface into account in almost every decision. Its worth your time.
The kid and all her pals are digging Kinect. Its cool watching these girls who have had a cursory interest in video games being pulled into it like some grizzled WOW junky. And the coolest thing is they are not static games, these are filled with movement and motion. When she pauses Kinect she grabs for water. I watched Dorothy play for about an hour and a half and she was huffing after. Its a really cool healthy thing and I appreciate it.